Privacy Policy

Families4Families (F4F) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit families4families.org (the "Site"), interact with our online forms, make a donation, shop our store, or otherwise engage with us online, including through Meta/Facebook Instant Forms and related advertising.

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By using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information you provide directly, such as when you:

  • Fill out a contact, volunteer, "Start a Club," internship, or lead-generation form (including Meta/Facebook Instant Forms)

  • Sign up for our email newsletter or communications

  • Register for an event (e.g., National Youth Leadership Conference)

  • Make a purchase through the F4F Store

  • Make a donation (processed through our third-party donation platform, Network for Good)

  • Email or otherwise contact us directly

‍This may include your name, email address, phone number, mailing address, school or organization affiliation, and payment information (collected and processed by our third-party payment processors, not stored by us directly).

‍ ‍Information collected automatically, such as:

  • IP address, browser type, device information, and pages visited

  • Cookies and similar tracking technologies used by our website platform (Squarespace) and by advertising tools (such as the Meta/Facebook Pixel), which may collect information about your interactions with our ads and Site

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2. How We Use Your Information

‍We use the information we collect to:

  • Respond to inquiries and process volunteer, club, or internship sign-ups

  • Process donations and store orders

  • Send newsletters, event updates, and communications you've opted into

  • Improve our Site, programs, and outreach

  • Measure and improve the performance of our advertising, including Meta/Facebook ads and Instant Forms

  • Comply with legal and reporting obligations as a nonprofit organization

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3. How We Share Information ‍

We do not sell your personal information. We may share information with: ‍

  • Service providers who help us operate the Site, process donations (e.g., Network for Good), or manage communications (e.g., email service providers)

  • Meta/Facebook, when you submit an Instant Form or interact with our ads, subject to Meta's own privacy policy

  • Legal authorities, if required by law or to protect the rights, safety, or property of F4F or others

Each third-party provider has its own privacy policy governing how it handles shared data.

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4. Children's Privacy

‍Families4Families works with student leaders, including high school students. Our Site and forms are not directed at children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have inadvertently collected such information, we will delete it. Parents or guardians who believe their child under 13 has provided us information should contact us using the details below.

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5. Cookies‍ ‍

Our Site may use cookies and similar technologies (via Squarespace and advertising partners like Meta) to improve your browsing experience and measure ad performance. You can control cookies through your browser settings, though some Site features may not function properly if cookies are disabled.

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6. Your Choices ‍

You may: ‍

  • Unsubscribe from our emails at any time using the link in our communications

  • Contact us to request access to, correction of, or deletion of your personal information, subject to legal or recordkeeping requirements (e.g., donation records)

  • Opt out of interest-based advertising through your Meta/Facebook ad settings

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7. Data Security

‍We take reasonable administrative and technical measures to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

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8. Changes to This Policy

‍We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.

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9. Contact Us

‍If you have questions about this Privacy Policy or how we handle your information, contact us at:

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Families4Families 7200 Wisconsin Avenue, Suite 500 Bethesda, MD 20814 admin@families4families.org